We want you to be completely satisfied with your purchase from Smooth Visage. If for any reason you are not satisfied, we gladly accept returns within 30 days of the purchase date, provided the item is unused, unworn, and in its original condition with all tags attached.
To initiate a return, please contact our customer service team at [insert contact email or phone number] to obtain a return authorization number (RA#). Returns without an RA# will not be accepted.
Please note the following:
- Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part.
- Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned item.
- Items marked as final sale are not eligible for return or exchange.
- Exchanges are subject to product availability. If the desired item is not available, a refund will be issued instead.
Smooth Visage reserves the right to refuse returns that do not meet the above criteria or if received beyond the 30-day return window.
For further assistance or inquiries regarding our return policy, please don't hesitate to contact us:
Company Name: SMOOTH VISAGE LLC
Business Address: 1803 1/2 Monroe Street Suite 202, Northeast, Washington DC 20018
Get In Touch: https://smoothvisage.com/pages/contact
Phone: +1 (612) 946-2478
Email: support@smoothvisage.com
Customer Service: Monday -Saturday 8:00am-6:00pm
We're here to ensure your shopping experience with us is nothing short of exceptional.