FAQ
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What is Smooth Visage? Smooth Visage is an online clothing store specializing in African print design and print-on-demand clothing. We offer a wide range of apparel featuring vibrant and authentic African prints, designed and crafted with the utmost care and quality.
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What makes Smooth Visage unique? At Smooth Visage, we pride ourselves on our commitment to authenticity, quality, creativity and fast shipping. Our clothing pieces feature handcrafted African prints, ensuring that each garment is a unique work of art. Additionally, our print-on-demand model allows us to offer a diverse selection of designs while minimizing waste and environmental impact.
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How does the print-on-demand process work? With our print-on-demand process, each garment is custom-made to order. When you place an order with us, our team prints your chosen design onto high-quality fabric and carefully crafts the garment according to your specifications. This allows us to offer a wide variety of designs and sizes while reducing excess inventory and waste.
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What types of clothing do you offer? We offer a diverse range of clothing for men, women, and children, including tops, dresses, skirts, pants, jackets, and accessories. Our garments feature a variety of African-inspired prints and more, ensuring that there's something for everyone.
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Are your African prints authentic? Yes, our African prints are authentic and sourced directly from artisans and suppliers in Africa. We work closely with local craftsmen and women to ensure that our prints are genuine and of the highest quality.
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Do you offer international shipping? Yes, we offer international shipping to most only Canada and United Kingdom for now, we are looking forward to spreading our wings worldwide. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping information page for more details.
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What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within [30 days] for a full refund or exchange. Please refer to our returns and exchanges policy for more information.
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How can I contact customer support? If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at [insert email address] or through our contact form on the website. We strive to respond to all inquiries promptly and provide excellent customer service.
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Do you offer wholesale or bulk orders? Yes, we offer wholesale and bulk ordering options for businesses, organizations, and events. Please contact our sales team at sales@smoothvisage@gmail.com for more information and pricing details.
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Can I request a custom design or personalized garment? Yes, we offer custom design and personalized garment services for special occasions, events, or personal preferences. Please contact our design team to discuss your ideas and requirements.
At Smooth Visage, we're dedicated to providing our customers with exceptional products, service, and shopping experience. If you have any additional questions or inquiries not covered in this FAQ, please don't hesitate to reach out to us.